Home Privacy Policy

Privacy Policy

How we protect your information

Last updated: February 26, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

  • Personal information (name, email, phone number, address)
  • Payment information (processed securely through our payment partners)
  • Prescription information (for medicine delivery services)
  • Usage data and preferences

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services.

  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Send important updates about your orders
  • Improve our website and services
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With service providers who assist us in operating our website
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment information is processed through secure, encrypted channels.

5. Your Rights

You have the right to access, update, or delete your personal information.

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Data portability

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@arogga.com

Phone: 09610016778

Address: D/15-1, Road-36, Block-D, Section-10, Mirpur, Dhaka-1216